Background Info: 

Student loan for $2800 from 2004. 

In 2007 I filled for bankruptcy, the student loan was not included in that. I have never made a payment on it. 

When I checked my credit report a month before my bankruptcy cleared my score was 590 and I had no mention of this debt. 

I checked it the following month to see if it came off and it did. However I now have this reporting from RBC. It states Date opened was 2004 and Date Closed was 2010. Under comments it writes "written off/bad debt". Under Past Due it reads "2,484". 

If it is written off why does it say I have a past due amount? 

The other point of concern is that it says date of last activity is 2010. I made no payments in 2010 so the only thing I can think of is that this is when they wrote off the debt. Does that mean it wont clear from my report until 2016? 

The result from the bankruptcy coming off and this being added is that my credit score dropped from 590 to 533. 

It does not give a phone number for me to contact regarding it.