|
Hi, I have a question related specifically to Global Student Loans Collections. I have one student loan in collections and I had the misfortune of getting these guys.Aside from the multiple usual offences (++ calling, abusive agents, refusing payment(not cashing checks then cashing on mass) etc, I seem to have more problems with them now that I'm paying them, then when I was unemployed. I've been paying my loan for over a year now but I can't seem to get a statement of my account from them. I've requested multiple times. All I get is a letter that says a payment has been made on my account. No amount and no interest rate (which I suppose is better then when they sent me nothing at all). A balance is included but when I've called they've told me the amount is incorrect? My payment and amount doesn't add up and since I can't see what the interest rate is I have no idea whats being credited to my account. They have given me so many stories that I don't believe anything any of them tell me anymore. I believe I'm entitled to a statement of my account but how do I force them to send it to me? I called CIBC (originator of this loan before collections) and told them how I can't get a statement and they told me they would put in a request to global but I'm not all that hopeful at this point. I asked them what I would have to do to get my loan back to CIBC and was told today that its up to Global to make that decision. Now Global's latest gimmick is to send your call to an answering machine and leave your phone number and they will get back to you. I'm not going to leave my new cell number so getting a hold of them has been impossible the last two days. I really could use some advice. If I stop paying them, the only one who gets screwed is me. I could really use some advice.
|