WE TOLD THEM BUT THEY DENIED OUR CLAIM. SO THEY HIRE AN EXPENSIVE CONSULTANT TO TELL THEM WHAT WE ALREADY TOLD THEM!  

http://www.rhdcc-hrsdc.gc.ca/eng/publications_resources/evaluation/2011/sp_1014_09_11-eng/page04.shtml

Recommendation #3: That CSLP explore the idea of changing the name of the grace period, because the use of this term often leads to confusion for students about whether interest accrues during this six month period.

We agree that the term "grace period" may be confusing to some borrowers, and will continue to work with our provincial/territorial partners to explore a more effective way to communicate how the student loan program works. The "grace period" refers to the fact that borrowers are entitled to defer their student loan payments for six months following the completion of PSE studies, but that interest on Canada Student Loans will continue to accrue during this period. However, the confusion on the part of some borrowers may stem from the fact that some provinces do not require interest to accrue on provincial student loans during this six-month period. To mitigate any confusion, the CSLP undertakes to effectively communicate this term in all appropriate communication to borrowers, including student loan documents, on the CanLearn website, and through the Service Provider call centre.