Royal Bank Frustration Stories - A Change in the administration....

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A Change in the administration....

Printed From: CanadaStudentDebt.ca
Category: Dealing with the Banks!
Forum Name: Royal Bank Frustration Stories
Forum Description: Tell us about the Royal Bank treatment
URL: https://www.canadastudentdebt.ca/forum_posts.asp?TID=2999
Printed Date: 27/March/2026 at 2:02am
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Topic: A Change in the administration....

Posted By: sharpetorium
Subject: A Change in the administration....
Date Posted: 17/September/2005 at 6:49pm

After much prodding and downright threatening the nice associates at RBC these past two weeks, I have received a letter from RBC about the changeover/outsource of their loans. Did everyone else get this too?

The company is called Resolve BPO, Inc., and "...a leader in administration of these types of loans." Whatever the h*ll that means. They are offering bi-weekly payments, which is a change. Whether or not they make things more transparent is a whole different story!