Too Early or Too Late
Printed From: CanadaStudentDebt.ca
Category: Dealing with the Banks!
Forum Name: CiBC and Edulinx Horror Stories
Forum Description: Problems with CIBC and Edulinx!
URL: https://www.canadastudentdebt.ca/forum_posts.asp?TID=260
Printed Date: 26/March/2026 at 10:30pm
Software Version: Web Wiz Forums 12.07 - https://www.webwizforums.com
Topic: Too Early or Too Late
Posted By: Guests
Subject: Too Early or Too Late
Date Posted: 29/August/2003 at 3:46pm
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I recieved a message from CIBC stating that I had missed a payment and my account was overdue for August. I had sent the payment for August in Late July to allow adequate time for it to go through the mail ( heaven forbid it be late, they come head hunting for you pretty quick ), They told me I had sent the payment to early and it had posted as a double payment for July and no payment for August. They said this was something they could not fix in their computers and I needed to send more money!!!Even though I had sent three times more than the minimum monthly payment. I was amazed, the service rep. was very unpleasant to deal with and didn't seem to want to try to fix their mistake, so I was penalized for it. Now I have to worry if I am sending the payments to early or to late.
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Replies:
Posted By: help_is_here
Date Posted: 03/October/2003 at 2:49pm
Well, you are dealing with a collector. Chances are they are from the agency pretending to be a CIBC rep. This happens all the time. You make your payment once every month. Get the name, contact info for this so-0called CIBC rep... and verify. You will find out that he/she is working from the agency. If this is true, then you can file a complaint as the collector has misrepresented him/herself.
Johnny
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cfwgroup@tekcity.net
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Posted By: administrator
Date Posted: 03/October/2003 at 8:14pm
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yes, but it may be a good idea to make the payment otherwise all hell will break lose!
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Posted By: help_is_here
Date Posted: 04/October/2003 at 4:48am
yes, most certainly. The payment arrangement always must stay in place.
John
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cfwgroup@tekcity.net
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Posted By: sweetmicky
Date Posted: 27/February/2004 at 7:44am
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Its so funny to find someone else with the exact same problems I had. On too many occasions to count I would go into my bank, make my monthly loan payment down to the exact cent, only to be told a week or two later that they didn't get that payment. Because I made the payment the day before the due date it went to paying down my balance, and not that payment, and they needed another one. So the next month I would go through it all again, and ask the teller if she was sure this was for my payment due and not the balance, and she would say yes...but nope. She screwed up or lied, and now I'm being told I'm two months behind. Ha! Now I've been transferred to a collection agency after a year of these repeated mistakes, for a lousy $300. I paid off $7000, but because of a year of their screw ups I am being harrassed daily by some nasty woman for a lousy $300. CIBC will never see any money from me again
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