Need to vent?
Printed From: CanadaStudentDebt.ca
Category: Dealing with the Banks!
Forum Name: CiBC and Edulinx Horror Stories
Forum Description: Problems with CIBC and Edulinx!
URL: https://www.canadastudentdebt.ca/forum_posts.asp?TID=2164
Printed Date: 26/March/2026 at 10:30pm
Software Version: Web Wiz Forums 12.07 - https://www.webwizforums.com
Topic: Need to vent?
Posted By: Badger
Subject: Need to vent?
Date Posted: 07/February/2005 at 9:34am
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Edulinx
Maryanne xxx-xxx-xxxx or even better Ralph not sure of his extension t but I am sure Maryanne can give it to you. They run the administration services side. Have been doing it for years. Enjoy! Say hi to them for me!!! 
Note from Administrator: After this was posted, and a rather strong word with the VP of CIBC Communications...and phoning the number above - I got a call from Edulinx. The person I spoke to (Mr. Emmerson) assured me that they want to hear about the problems and that they are working to resolve the service issues. I agreed to remove the phone number and am doing so on good faith that they will do what they can and promised to do to fix the problems. I had a long conversation and pointed out some problems that they were not aware of. I was advised that if you have elevated your problem and there are serious problems or no resolution or returned calls, contact me at webmaster_at_canadastudentdebt.ca and I will provide you with further contact info... That being said, if you want to vent to CIBC... you can Google with the terms corporate CIBC 980 - That will get you the CIBC corporate head office number! Remember that CIBC no longer has ownership of Edulinx, but Edulinx still administers CIBC loans as a client of CIBC so there is still a direct relationship. They created the Edulinx monster, simply disowning it isnt enough.... Wouldn't work if you had a teenager... :) Mark |
Replies:
Posted By: SolveStudentDebt
Date Posted: 07/February/2005 at 10:00am
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------------- Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting. http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com |
Posted By: Badger
Date Posted: 07/February/2005 at 10:04am
Maryanne is a Manager and she directly reports to Ralph who is a
Director. If you really want to be heard contact these two. Moh is with ECA. |
Posted By: eshelton
Date Posted: 07/February/2005 at 11:07am
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Is this the Ralph we are talking about? http://www.edulinx.ca/en/management.html - http://www.edulinx.ca/en/management.html I have noticed that they have removed their pictures except for the president. Looking at their job descriptions, I laughed out loud. ------------- "A proof is a proof. What kind of a proof? It's a proof. A proof is a proof. And when you have a good proof, it's because it's proven." - Jean Chretien |
Posted By: Badger
Date Posted: 07/February/2005 at 11:54am
That's him!!!! Not to be cynical but these are all CIBC folk, so
if you think changes are coming you are far mistaken. They have
been trained CIBC and breath CIBC. As much as they wish to
portray an unbias side they are always about the bottom line....PROFIT
AT ALL COST!!!!!! |
Posted By: SolveStudentDebt
Date Posted: 07/February/2005 at 12:50pm
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Ralph is not someone that will talk to people especially the several hundred thousand of those who have been wronged by Edulinx. The complaints are reviewed by him - if they are in his jurisdiction. The problem is that these upper level figures are there to run the machine rather than to discuss issues about complaints. That is why they have the customer assistance and response units. So, for many people, good luck getting ahold of Ralph. "Please leave a message at the saound of the tone ... the lights are on but no one's home ..."
------------- Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting. http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com |
Posted By: eshelton
Date Posted: 07/February/2005 at 1:01pm
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Badger, How do you know these guys? ------------- "A proof is a proof. What kind of a proof? It's a proof. A proof is a proof. And when you have a good proof, it's because it's proven." - Jean Chretien |
Posted By: CARGO1
Date Posted: 07/February/2005 at 1:14pm
I was wondering the same......? please feel free to reply, Badger Troy -------------   ����The best way to forget your troubles is to wear tight shoes.
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eshelton wrote:Posted By: Badger
Date Posted: 08/February/2005 at 5:35pm
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Would love to tell you but that is not rellevant.
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Posted By: SolveStudentDebt
Date Posted: 09/February/2005 at 10:02am
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Badger, Show us them fine sharp teeth you are hiding. C'mon now... ------------- Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting. http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com |
Posted By: CARGO1
Date Posted: 09/February/2005 at 10:29am
-------------   ����The best way to forget your troubles is to wear tight shoes.
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Posted By: eshelton
Date Posted: 09/February/2005 at 10:42am
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In regards to Mark's inserted post above, 980 is the number CIBC uses for their numbers at the head office which has been in use for ages (i.e. 416-980-xxxx). They also use 861. ------------- "A proof is a proof. What kind of a proof? It's a proof. A proof is a proof. And when you have a good proof, it's because it's proven." - Jean Chretien |
Posted By: eshelton
Date Posted: 09/February/2005 at 12:16pm
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Hey Doug and Bob, Since you are so interested in checking this website out so often, why don't you guys get USERNAMES and JOIN THE DISCUSSION. This would be an excellent opportunity to show off that great dedication to customer service CIBC and Edulinx are so proud of! You would also be able to show off your sleek customer relations skills to your buddies on CCW-5! They will be so jealous. ------------- "A proof is a proof. What kind of a proof? It's a proof. A proof is a proof. And when you have a good proof, it's because it's proven." - Jean Chretien |
Posted By: polyhymnia61
Date Posted: 09/February/2005 at 8:17pm
Doug and Bob???????????????? Can they also show us how a mouse gets into a beer bottle?????? Eh?
Poly ------------- Home is where you are allowed to prosper. |
Posted By: whereto?
Date Posted: 09/February/2005 at 8:39pm
| Huh? |
Posted By: cyn66
Date Posted: 09/February/2005 at 8:49pm
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Perhaps you are too young, whereto, to remember Bob and Doug McKenzie of the Great White North? Coooooo roo coo coo coo roo coo cooooooooo! Oh my god, Poly, you've just discovered the reason for all our troubles! |
Posted By: whereto?
Date Posted: 09/February/2005 at 9:01pm
| Oh right...I get it now. I didnt see much of that but I know the refrence. |
Posted By: polyhymnia61
Date Posted: 09/February/2005 at 9:01pm
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*weeps openly* Am I that old that Bob & Doug from SCTV have been forgotten?????? Nooooooooooooooooooo!!!!!!!!!!! (Thanks for backing me up, Cyn!!) Grandma Poly ------------- Home is where you are allowed to prosper. |
Posted By: cyn66
Date Posted: 09/February/2005 at 9:15pm
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Well, your status on this site IS "Senior Member" poly But I'm right there with you *reaches for cane and vintage Bob and Doug toque* so don't be sad |
Posted By: momof2
Date Posted: 10/February/2005 at 3:19am
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hey my hubby loved that show, and i even had the album and the movie strange brew on good old vhs...though hubby went so far as to tell me they were icons of canadian culture, then began to wimper and drool when he saw the season one box set at wal mart. (insert eye rolling emoticon here) like, take off, eh ? we're not THAT old, you hoser. and my three year old thinks they are "pretty funny" to quote him, and no swearing either ------------- professionals built the titanic but amateurs built the ark... |
Posted By: eshelton
Date Posted: 10/February/2005 at 5:42am
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Douglas Emerson Robert E. Waite, Senior Vice President,
See Mark's post at the very top. Any relation to the Great White North is purely coincidental. Esh. ------------- "A proof is a proof. What kind of a proof? It's a proof. A proof is a proof. And when you have a good proof, it's because it's proven." - Jean Chretien |
Posted By: polyhymnia61
Date Posted: 10/February/2005 at 5:55am
Ahhh...but very apropos!! Poly ------------- Home is where you are allowed to prosper. |