It should be consider a Fraud...
Printed From: CanadaStudentDebt.ca
Category: Dealing with the Banks!
Forum Name: CiBC and Edulinx Horror Stories
Forum Description: Problems with CIBC and Edulinx!
URL: https://www.canadastudentdebt.ca/forum_posts.asp?TID=1586
Printed Date: 27/March/2026 at 12:33am
Software Version: Web Wiz Forums 12.07 - https://www.webwizforums.com
Topic: It should be consider a Fraud...
Posted By: spikystar
Subject: It should be consider a Fraud...
Date Posted: 22/September/2004 at 4:31am
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Hi,
I am a former 25 years old student from NewBrunswick, in 1999 I went to Montreal to get my degree in Graphic and Multimedia Design, now that my school years are over it's time to pay back on my student loan... in 1999 I had a loan from both Federal and Provincial gov. took them both to my local "Caisse Populaire". in 2001 I recieved a letter that my provincial loan as been transfered to the CIBC student loan center... since then I have major problems with my loan. I now have a job in my field I don't get much money but just what I need to pay the rent and start to pay back those loans. With my federal student loan wich is still with the Caisse pop, I have no problem at all, paying my montly fees, interest, everything. With my loan that as been transfer to the CIBC without my autorisation... when I finnaly get to contact someone over there after hours and days of call transfering and emailing, I get told the most frustrating thing, "well, if you need more assistance simply visit your local CIBC branch" the thing is we don't even have any branch around here... the closer one is at about 2h of road. and the service is in English only, not really easy to deal money in english when you are a French Canadian. I don't know if NB Gov. will realize someday what a mistake that was to transfer all acounts over there, if my loan would still be at the Caisse Populaire with my Federal one I would have no problem at all!!! CIBC - Edulinx + NB Gov = Students with no futur 
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Replies:
Posted By: eshelton
Date Posted: 22/September/2004 at 6:40pm
If you need to get in contact with someone from Edulinx, call Peter
Preyde in their "Customer Response" department at (905) 306-2508 and
tell him how much you like their service. I love it when these
guys are so stupid they accidently give me their private office phone
numbers. 
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Posted By: lasergirl
Date Posted: 23/September/2004 at 9:11am
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Spiky! Welcome to the site! It is your right to
DEMAND service in French! if the bank can't/won't provide you with that option write (en francais) to HRDC, your MP or MPP. Do you live in NB? I understand it's the only officially bilingual province in Canada? Better yet-instead of letting them p#ss you off write to your local CIBC branch in French anyway! Since they can't help you in English then try and frustrate THEM in French!!!!! Bonne chance! |
Posted By: jayslug
Date Posted: 27/September/2004 at 10:51am
| If it's with CIBC it's verry possible they sent it to collections like MCA, NCO, CBCL, ARC, If you contact them they are suppose to provide you with a valide. Make sure you validate the debt with the agency, it's happened where the same account was assigned to 2 different agencie's. I used to work in collections on student loans with cibc, they are really hard to deal with, it's just a question of you hounding them. Also they have verry bad customer service for French Canadiens, I would take the reccomendation of the previouse post. |
Posted By: momof2
Date Posted: 27/September/2004 at 10:54am
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i would definately insist on all correspondence in french - it is well within your rights. if necessary, pretend you dont understand english. good luck |