Allright so here is the issue... I became payable in November 2003 I couldnt make the payments so I applied for interest relief. They (Edulinx) lost my fax. I then began to accure more and more interest I was one more non-payment away from defaulting when I called them and found out the bad news. I called them up and said I sent a fax... the response we didnt recieve it. I said well you got it I have a reciept, they said did you call in to check !!! Well no I didnt I was fool and didnt expect this level of incompetence. What should I do ? Is there any recourse for me and the battle of the fax, can I get my accured interest taken care of?

Why are we punished for pursuing higher education?

Arch

Well, If you have the actual hard copy of the faxed successful page and are fortunately enough to have used a fax machine that shrinks the first page so you have proof of what you faxed, then I would say you have a case.  I work in the financial industry and if I had a customer say that they faxed us something and they had the fax confirmation, we would soil are pants praying that there are no reprecussions resulting from our loss of the fax.  And the line about "did you call to make sure"...what a crock of sh*t.

I would kindly forward them a *COPY* of your fax confirmation via registered mail and advise them to tread lightly as you would have few hesitations to make a formal complaint or alert the media.

However, if you only have the one lined confirmation...well, this is how many of the people got screwed by the government.

Good luck!

Gee, that's got to be a high paying job!

It takes real creativity to find something new to charge for. I believe that I heard the CIBC was considering an oxygen consumption fee if you stand in line in their bank for more than ten minutes. Of course that would be accompanied by an oxygen availability fee if you choose to bank by computer or phone. That's because after all they had the oxygen waiting for you; it's not their fault you didn't use it. Sort of like charging an additional service charge for making no withdrawals or deposits during a month.