CSL & Collectcorp. Please help!

i would go to cibc and make a payment.  explain things to them, tell them you are now employed and wish to resume making payments.  let them know that you are unhappy with mrs edwards and her refusal to accept a payment arrangement from you, and her good cop/bad cop line of crap tactics.  cibc will gladly take your payments and the CA will have to wait that much longer for their commission.  ask if it is possible for them to recall your loan from the CA.  you may have to jump through some hoops, but it never hurts to ask.

as for the old "you have to pay us a million dollars right now" routine, its simply a matter of wanting a big commission ( the end of the month is approaching) and making you feel the need to do whatever you can to pay them off right away so they get more commision with less effort.  read some of johnny's posts regarding the tenderizing techniques frequently utilized by the CA's.

read through some of the other posts.  there is much knowledge here to be shared.  if you are still uncomfortable dealing with this situation, i would suggest you call or email johnny if you would like him to run interference for you with the CA.  there is a cost for his services, but he is well worth it.

welcome to the site.  you will learn much here. 

So here the update:

 

I called CIBC student loan center. I asked them for my loan account number and the total amount so I can start making payment. She told me she does not have that info since the account is forwarded to a collection agency. She told me that I have to contact the collection agency to get that info. I told her that I don’t want to deal with Collectcorp. I want to deal with CIBC. I told her I just want my account info so I can go to a CIBC branch and start making payments. She told me that they will accept my payment and that I have to make arrangements with Collectcorp. I pushed her to give me the info. She put me on hold and to talk to someone else. Then she came back on the phone and said there is nothing that they can do for me. I will have to contact Collectcorp. I told her that was ridiculous and said bye.

 

Then I called Collectcorp and spoke with Mrs. Edwards the lady who’s been call me. I told her that I want to start making payments and need my CIBC account number and the total owed. She asked me for a fax number so she can fax me an agreement for me to pay a sum off $6500 and close the account. I told her that is not an option and again asked her to give me the info. She then transferred me to a lady called Ms. Wallace who told me she was the collections manager. I told her I want to start making payments so I need my account info. She asked if I was okay with the statement that she has come up for me ($6500). I told her that was not an option. She then started with collector BS of get a loan or borrow it from a parents or friend. I told her I tried and that was not an option. She told me that they would have to move ahead with legal action. I told her it is a Canada Student Loan that I have and only HRDC can take legal action. She laughed and told me that she didn’t know what I was talking about.

 

She finally gave me the CIBC account number and that total I owe. She told me she would not authorize any payment other than the settlement that they have come up with. Either $6500 in total or $2000 down and monthly payments. She asked me for the name of the bank that I bank with. I told her that was not relevant. She told me that she would not accept monthly payment because I haven’t paid in over a year and I can’t be trusted. She also said that she would be sending me a letter in the mail.

 

So what should I do now? Should I go to CIBC and start with my payments? Thanks for help guys. This site has empowered me and I don’t feel any fear now when I talk to these jokers.

whci98:

Coupla things:

They can't refuse a payment; they can only refuse to accept an agreement that absolves you from a requirement to pay the full past-due amount. Therefore they will NEVER tell you that an arrangement is acceptable even though they will cheerfully process your payments and collect their commission.

So. Send in your payments using postal money orders.

If you want to give them postdated cheques, open a new account at an institution that you use for nothing else at all.

Give them no information concerning your employment or even anything that seems irrelevant. Send them a registered letter insisting that all communications are to be in writing at an address (preferably a PO Box) that you provide. In the letter, you might want to include a statement as to what payments you will be making and when. CC the letter to the bank and to the Ministry responsible in your province for overseeing collection practices. Respond to or acknowledge written communications from them; that way they can't claim that they had to call you at home or at work because they didn't have an effective address. But do not provide any personal information or fill out financial statements when they insist you do so.

Get a tape recorder and attachment and record and log any calls that you might receive. Maintain records and keep copies of everything.

Once you've done all that, the control is back in your hands. They will not sue for non-compliance as long as the payments are being made, so you have breathing room. You should be free from harrassment calls. At that point you can start making decisions as to what you want to do in order to retire this debt.

Keep us informed, ok? We're here to help.

Oh my, I've also had the misfortune of dealing with this Ms. Edwards as well.  She is really unbelievable.  I had the pleasure of dealing with her associate Mr. Bersuchi (not sure how to spell that) as well.  They are really disgusting.  They basically threatened everything but coming over to break my legs.  I really think something needs to be done about this Collectcorp place.  I was in disbelief at the things that were said to me.  I honestly do not know how these people can live with themselves...I'd rather be homeless on the street than ever do such a job.  I hope Ms. Edwards and her ilk someday get back what they've given....