This website is a testimony to the problems Canadian Student Loan borrowers experienced from approximately 1996 to 2008 and until their loans were paid off.

The privatization of the Student Loans system by the Chretien and Martin Liberal governments broke the system and defaulted thousands of borrowers who were trying to pay their loans. There were even stories of suicide due to the harassment of borrowers.

Read the report that I prepared back in 2007 here. Canada Student Loans-The Need for Change Fortunately the new Conservative government at the time revamped the program and fixed the system for new borrowers, but borrowers under the previous program were left with ruined credit and continued harassment from debt collectors.

I call on the Canadian Government to apologize to the borrowers affected by this fiasco and make amends.

Unfortunately the Liberal government is again clobbering the Education system with their changes to International Student Visas. Yes, there's a problem, but instead of a well thought out plan, they have pulled the emergency brake on the train causing a derailment. This has introduced unprecedented instability for both private and public education institutions who serve both international and local students.

Universities have been forced to cancel programs and layoff hundreds if not thousands of full-time and contract instructors.

Again, the Liberal government has messed up the education environment.


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    Posted: 10/November/2004 at 4:30am

Hello all, this is my story:

 

I attended University for one year (1999/2000) and accumulated about $7,000 of student loan debt.  I also racked up another $3,000 or so with Canadian Tire credit (cash advance), Zellers credit (groceries, misc.) and phone bills that year.

 

Then I returned home and didn’t find work for a while and when I did the money wasn’t that great (still isn’t) but my main goal at that time was to move away from home (some parents WANT to be empty nesters!) which I accomplished.

 

CT, Zellers and the phone company went after me immediately with their collection agencies.  I paid Canadian Tire off ($1800) and then Nordon called me about the Ontario portion of my student loan, about $2000 and started talking about wage garnishee and such so I got scared and borrowed from my grandfather to pay them in full.

 

I should mention that since my credit is so bad I am not able to get an auto loan or any loan for that matter (even payday) so thankfully my grandfather was willing to lend me the money for a vehicle and to pay off Nordon.  That’s all well and good; I’ve been making payments with him for the past four years from about $8000 down to under $2000.  It will probably take one more year to fully pay him off.  I will not be asking him for any more money as he is 83 years old and if he passed away before I paid him off the executors would be demanding I pay up immediately.

 

The Canada portion of my Scotia loan for $5000 has been a thorn in my side since day one.  It was with a collection agency (I can’t remember their name) and they tried their usual tactics and I told them I couldn’t get a loan (there would be no cosigner) and that my family and friends don’t have $5000 to lend out and I would arrange a small payment schedule until my situation changed.  This was never good enough for Ms. Snow.  Communication eventually ceased.  Nothing was ever paid on this loan.

 

That brings us to today.  I have CBCL (took over the loan?) calling me at work (I work outside a lot so I get phone messages) and they finally got me in the office yesterday morning.  He was rude and ignorant and told me he was going to garnishee my wages so to put him through to payroll.  I work at a very small firm so the payroll/accounting/receptionist knows my situation personally.  She was on the phone with him for a minute or two and told her he would be sending this ‘package’ for her to fill out and send back (presumably about me).  She should expect this package by courier in about four to six weeks.   Weird.

 

I want to make it clear that I want to pay.  I know this debt will be waiting for me for some time.  I acknowledge taking and spending the money but now is not the right time.  Heck, tomorrow’s pay day and I have only $13 in my account today!!  Now that’s paycheque to paycheque.

 

Should I continue to resist until they’ve had the account for six months?  My goal is to put this off until I have my grandfather paid off or pretty close.

 

Is it likely they will go ahead and sue me for $5000?

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hunter View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hunter Quote  Post ReplyReply Direct Link To This Post Posted: 10/November/2004 at 5:43am
Limited

I am in the same boat as you. Living paycheque to paycheque really sucks.
In terms of the guarnishee threats.

These are all threats. I have been threatened with guarnishee since 1998, so I would not be too worried about it. I was told that a process server would be sent, and I was scared everytime someone walked into the office.
Tell them to stop calling you at work, better yet send them a letter to stop calling you at work, register it, so you have proof that you sent it.

If you can send them $ 20 then do so. If you are not able to send them anything at this time, tell them that. They will never be happy with whatever you send them. They asked for $ 500.00 from me, I offered them
$ 50.00 They refused to take it, so they got nothing.

Currently I am paying back the federal part of the loan to HRDC, so when this is paid (hopefully before I qualify for old age pension) I will make arrangements with them.

And I hardly think that they will sue you for $ 5000
I owe them $ 38,000 and they have not sued me yet.

Good luck.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kwelmm Quote  Post ReplyReply Direct Link To This Post Posted: 10/November/2004 at 5:39pm

Limited,

Understand your situation well.  Paycheque to paycheque has been my life story.  I feel for all of us in this situation.

hunter said, If you are not able to send them anything at this time, tell them that. I told TCR (collection agency) that and kept telling them that with every financial questionaire.  Finally, they went back to the HRDC and I imagine gave them a reason for a referral for justice.  I want to pay my debt....that was made very clear to them as well...but no money was ever sent to them.  So here I am today in the middle of the whole legal game.   What a treat!!!

I hope that my other loan with NCO, at present, has as much luck as hunter has had in the threats not materializing.  Pass some of your lucky stars this way hunter.

Hunter,  are you making any kind of payment on the $38,000.  Or have made payments to it? 

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ferren Quote  Post ReplyReply Direct Link To This Post Posted: 10/November/2004 at 6:37pm

Limited,

There are numerous informative discussions on this board regarding collections agencies calling employers. It is not something they are generally allowed to do. In your case there was no reason at all. They already knew where you work, had your work number so was not necessary to confirm you were employed.

Unless there is some kind of court order from this c/a I don't see how your employer has any obligagtion to provide any information in any form other than to confirm that you are employed there.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Limited Quote  Post ReplyReply Direct Link To This Post Posted: 11/November/2004 at 11:41am

Boy, there is some good dialogue in this forum!

Thanks to everyone for replying.

I suppose the best thing for me to do is to pay them $20 per month.  That way, they won't be able to sue.  This statement is true, isn't it?

Also, I believe there is a six month period when the agency takes over the account where they can't send it back for real legal action?  When does that term begin?  When they finally contact me in person?

How about setting the agency (CBCL) up as a bill payment on online banking.  That's a safe thing to do, right?

And Ferren, I think the agency had been harassing my parents (whom I don't speak with much) and they gave them my work number.  I would kind of rather that as I do not have a landline phone for them to get me on and I'm sure as heck not giving them my Pay & Talk number.  Besides, I can screen pretty well at the office.

Thanks again for the info... have a good one!

 

Adam

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 11/November/2004 at 4:24pm

 

 If it a CSL you arer offering 20 bucks per month for, the liklihood of being sued by the Department of Justice is slim. Just make sure that you substantiate ytour repayment offering. The government(s) want to see why you are only able to repay a small payment monthly.

 Legal action is not something that applies to everyone in the same way. With CSL, it is pretty clear - cut- and dry though. I have posted these directives a long time ago somewhere in the FAQ forum.

 

Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Limited Quote  Post ReplyReply Direct Link To This Post Posted: 12/November/2004 at 3:49am

I see.  I understand they are sending my employer some kind of information package (I think it must be a financial statement) so I will fill that out and return it.

I just wonder about 'substantiating' that I can't pay much.  Is there a table somewhere that shows what a person in certain situations needs to live on?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Coffee Quote  Post ReplyReply Direct Link To This Post Posted: 12/November/2004 at 7:16am

Limited,

CBCL and I go way back. Just a tip, you may want to order a copy of your credit rating. I did and found that CBCL generated over 10 checks on my credit history with Equifax over an 18 month period. VERY UNCOOL!!!! Anyway, I filed a complaint with HRDC and they are apparantley looking into the matter.

You are amongst friends here, so keep us updated on your plight!

coffee

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Islander Quote  Post ReplyReply Direct Link To This Post Posted: 12/November/2004 at 4:28pm

Be very very careful about what information you provide them with in that package. Read the fine print. Sometimes it commits you something you don't want.

Everyone here knows my point of view. GIVE THEM NOTHING. Frustrate the system and go confrontational.

Not everyone agrees and they may be right. Hell, I'm the one who left the country...

Get a lot of different viewpoints, but bear in mind. Every piece of information will be used to harm you. They WILL lie and cheat and steal and they WILL NOT obey the law or follow generally accepted standards of ethics or human decency. They don't even mind if they kill you or a family member to increase their commission. They are soulless ghouls and the lowest form of life in the universe.

But what the hell. Work with them if you feel it's the right thing to do.

What? Me, worry?
Alfred E Newman
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Pigeon Quote  Post ReplyReply Direct Link To This Post Posted: 15/November/2004 at 4:23am

Limited,

You cannot think in terms of right and wrong. Whatever actions you take, please remember that not everyone feels bound by the same moral or ethical standards. You many feel obligated to take a course of action because you feel it is the right thing to do. PLEASE PLEASE PLEASE PLEASE do not make the assumption that the people you are dealing with work with a similar moral or ethical code.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote danny Quote  Post ReplyReply Direct Link To This Post Posted: 15/November/2004 at 11:29pm
send me to jail its better than this living hell;

when i had a criminal record i got access to all kinds of welfare programs: but of course they didnt let me retrain cause i had a useless degree

in jail i wil get :
1. private space
2. lighting and some heat(blanket)
3. soft pillow
4. meals
5. no more shelters living with dangerous people
6. get to workout
7. no student loans harassment(can collectors harass you in jail ?)--if they try i will not give em visitation
8. nice quite evening spent with friends and acquaitances
9. no more false hope ---jail is reality
10. group session where i can vent
11. education opps
12. retraining programs
13. books
14. hopefully a job in the kitchen---were i can work on my lasagna, cacctorrie--my cooking skills
15. i get to help the nice fellows with school and computers if they ask--and no one hits me, bites me, swears at me, punches me--they say thanks "Danny"--and of course i feel like a million bucks
Johnny save me!!!!!!!!!!!!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Limited Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 6:17am

Well, a couple of pieces of information since I wrote this thread...

While looking through old bank statements I noticed that I paid NCO a thousand dollars over a year, the last one in January of 2003.  The payments totalled $1000.  So I HAVE paid on this debt before.

Another thing... the guy called me back at work this morning, he wasn't really rude but I warned him to call between 12 and 1 or after 5 or else he could put my job into jeopardy.

I told him if he called outside of those times, I would be in touch with HRDC and he told me I could complain all I wanted to them, they had nothing to do with the loan and that it was a bank loan plain and simple, not government related at all.

Anyone know what he meant by that?  How does this affect the 'rules'?

Thanks, Limited.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 6:25am

 

 It means that the collector is telling you that he or she is not collecting a guaranteed Canada student loan (debt owing to the Crown aka HRDC). The collecotr is telling you it is a bank risk loan owed to the bank ONLY. This also means that HRDC has no say what so ever int he colelciton processes of bank risk. It is not in their jurisdiction.

 This is the message I tried to send everyone on this site a long time ago... when you are filing a complaint, make sure it holds merit, and please ensure that you know who you are lodging the complaint with. Many people submit complaints to HRDC for bank-related student loans. They are simply discarded because there is no government interest in it.

 I would guess that you owqe one of three banks (Royal, Scotia, or CIBC), and that is one of these is who the collector is collecting for.

 Johnny

Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hunter Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 6:59am
kwelmm

Currently I am paying $ 50 to HRDC on the balance of their portion being $ 12,500.

As for the Nordon Collectors who want $ 25,500.
No, I am not paying them anything at the present time.
But as soon as I can get HRDC paid off, then most definitely I will be paying them.
But right now, I can barely manage the payments to HRDC.
I missed last months payment due to my utility bills being $ 500.
But what can I say, I like my power and heat.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Limited Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 7:46am
Originally posted by Johnny Johnny wrote:

 It means that the collector is telling you that he or she is not collecting a guaranteed Canada student loan (debt owing to the Crown aka HRDC). The collecotr is telling you it is a bank risk loan owed to the bank ONLY. This also means that HRDC has no say what so ever int he colelciton processes of bank risk. It is not in their jurisdiction.

...

 I would guess that you owqe one of three banks (Royal, Scotia, or CIBC), and that is one of these is who the collector is collecting for.

I see, and I assume all bets are off wrt to the rules of execution.  So I basically have no choice but to pay what he's asking - 3% of the principle, per month or he CAN seek further action.

And yes, I owe Scotia Bank.

 

Thanks for the info, btw

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Post Options Post Options   Thanks (0) Thanks(0)   Quote kwelmm Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 9:02am

Hunter,

I sit here laughing because I had to look way up to see what you were talking about.....  I had forgotten--thanks for the reply though ....I think at the time I posted that up there I was wondering why they had never come after you (sue) when they had been threatening it for so long and was thinking that maybe it was because you were making payments...and i had not been at that time!!

It's funny--(not really)--how some of us are threatened with legal action and some of us (me) get the real deal...Oh well, life goes on!

I would choose the power and heat over a payment to the CA too, Hunter!!!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote kwelmm Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 9:08am

Limited,

I am dealing with NCO as well with my bank portion of my student loan.  There are still guidelines that they have to go by re: third party collections.

Have they ever asked you to fill out a financial form??  They haven't with me yet---With me, they have not yet asked for a specific amount every month!  I've just been sending them $100 a month by money order.  I'm hoping this keeps them happy--I'll have to wait and see

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Post Options Post Options   Thanks (0) Thanks(0)   Quote masy Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 9:25am

Limited, if by rules, you mean how the collection agent behaves with you (where and when he calls, etc.) HRDC or no, he is still supposed to adhere to regulations, check out the info on how to deal with collection agencies.

May I offer some suggestions? I STRONGLY advise that you provide collections with another phone number with which to reach you, and request that they no longer contact you at work. Under the Collections Act, they are required to abide by that request if you provide another number for them, and you can legimately complain if they don't abide. Besides, they work past 5pm, so they are not confined to business hours, there is no need for them to contact you at work.

When I was in collections and they wanted to know where I worked, I didn't tell them. When they wanted pay stubs I blacked out all employer information expect for my name, the date, address and the pay. They accepted this because they had to.

Collections shouldn't be requesting your work to complete forms. That's not right at all, but, this is the result of them knowing where you work. If I were you, I would keep work out of this, this has nothing to do with your work, and any information they want from you (like paycheque stubs) should be provided by you and you alone. Personally, if a collections agency wanted to send my employer a package to complete about me, I would be very concerned. Also, are you aware of your privacy rights? Unless your employer is aware of how collection agencies work and their regulations and/or the Privacy Act, how do you know what information your employer is providing to collections? Believe me, collections will ask for any information they think they can get, whether or not they are legally allowed to have it.

Like another post stressed, don't provide information to them that can and will be used against you.

Best of luck

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tangotori Quote  Post ReplyReply Direct Link To This Post Posted: 25/January/2005 at 2:29pm

Limited,

No, you shouldn't have to pay the 3% of principal every month with a non-guaranteed loan... I don't - I don't even pay enough monthly to cover all the interest on the loan! Just like with my guaranteed loan, I regularly complete a financial statement showing my monthly income and expenses and then I tell them (yep... that's right) what I can afford to pay each month. I then provide the CA with 6 post-dated cheques. When those run out I provide them with 6 more, and so on. While many on this site will advise you not to do this, I have had absolutely no problems - and I've been doing this for over 8 years.

As for speaking to my CA - because of past problems I insisted that all future correspondence be by e-mail and snail mail. This keeps them very honest because they can't break the rules in writing (well... I suppose they could but then there could be trouble!). And I always keep my promises. When I see that I'm approaching the end of my 6 months, I e-mail the agent and inform him that I'm aware that they are in need of more cheques and that they will receive them within the week. When I received a substantial wage increase last year I e-mailed him to tell him that the next batch of cheques would show an monthly increase. They write back thanking me for being on top of things. In my last message from him he even wished me "Happy Holidays"! I doubt things will always go this smoothly, but things are just fine right now and I'd like to think it's because of my approach... at least a little!

Hope all goes well for you, too!

Tangotori

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