This website is a testimony to the problems Canadian Student Loan borrowers experienced from approximately 1996 to 2008 and until their loans were paid off.

The privatization of the Student Loans system by the Chretien and Martin Liberal governments broke the system and defaulted thousands of borrowers who were trying to pay their loans. There were even stories of suicide due to the harassment of borrowers.

Read the report that I prepared back in 2007 here. Canada Student Loans-The Need for Change Fortunately the new Conservative government at the time revamped the program and fixed the system for new borrowers, but borrowers under the previous program were left with ruined credit and continued harassment from debt collectors.

I call on the Canadian Government to apologize to the borrowers affected by this fiasco and make amends.

Unfortunately the Liberal government is again clobbering the Education system with their changes to International Student Visas. Yes, there's a problem, but instead of a well thought out plan, they have pulled the emergency brake on the train causing a derailment. This has introduced unprecedented instability for both private and public education institutions who serve both international and local students.

Universities have been forced to cancel programs and layoff hundreds if not thousands of full-time and contract instructors.

Again, the Liberal government has messed up the education environment.


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Robert B View Drop Down
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    Posted: 13/June/2012 at 1:26pm
Hi Friendly People,

I am in urgent need of advice.

I have a $21000 Federal student loan from my undergrad (1996-2000) through Scotiabank

From 2000- 2010 I either made small payments or received interest relief or debt reduction, not really impacting the principal.  Over the past 2 years I have slipped and the loan has been sent to collections with the company calling not just me but my Mom whom they claim was co-signer at the time.

I would like to figure out how to get this loan back in good standing and qualify for these interest/debt relief programs, which of course the collection agency (ARC) is telling me is impossible. Im sure my meager income would qualify me.

There seems to be alot of confusion about how to deal with loans from this period and "rehabilitate" them. All I can tell is that the collection agency is not giving me the whole story. Can you advise what to do next? If you need more info please let me know what I should share.

Many thanks.

Robert
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Robert B View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Robert B Quote  Post ReplyReply Direct Link To This Post Posted: 14/June/2012 at 4:06am
Okay, 

So contrary to what the people at ARC told me. I can return my loan to Scotiabank if I pay the accrued interest since my last payment. They definitely lied to me. Told me only THEY could speak to the bank. If anyone is reading this in a similar situation, please don't believe anything they tell you.

New Question: ARC claims they could "pitch" a settlement to the client for $7000. It will cost $2500, just to get pack to paying down the $22000 principal with Scotiabank. Seeing as they have already lied I am dubious, but mathematically it WOULD be a smarter option.

Thoughts?

Thanks again.

Robert


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Make sure you get the offer in writing before sending them any money!  
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Mark OMeara
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Post Options Post Options   Thanks (1) Thanks(1)   Quote DrMav Quote  Post ReplyReply Direct Link To This Post Posted: 14/June/2012 at 4:57am

Hi Robert,

 

I understand how everything feels, been there myself.  My advice, know your options.

 

Here is a summary of my thoughts, please read the paragraphs for a better understanding:

 

1)    Request the credit agencies to stop calling, and only correspond by mail.

2)    Know your student loan options.  They will help you.

3)    Return to the bank, and try and renegotiate a payment plan.  Some banks will, some won’t.

4)    ANY amount of payment, ie: $20/month, shows good faith, and has “less” damage to your credit.

5)    Take control of your finances, and yes, the credit agency has an interest.

6)    Make an offer to the bank for 66% the value of the loan … if you can.

7)    Although immoral and unethical, default on your loan.  It is not illegal.

8)    Declare bankruptcy (only after 7 years following graduation) … your credit is affected anyway, might as well get rid of it.

9)    Be active in your decision.  Indecision and procrastination are slowing your down for life.

10) Be honest with yourself.

 

 

First, minimize unwanted stress:

 

Collection agencies have a right to call you, BUT, you have a right to request that they stop calling; so, the next time they call, request confirmation of your student loan number, the amount, their address, and the correspondent’s name ... then, send a letter to them demanding that they stop calling, and everything from now on, done by mail.  Send it by registered mail and get a signature.  After that, they MUST correspond by mail or your case for harassment just got stronger; be stern on this: let them know that you are taking control, not them.

 

If you’re mother has co-signed (please get that 100% checked), then, ARC will target her as well. Any repetitive unwanted calls, is grounds for harassment, for your or your mother (some credit agencies go so far as calling your workplace).  They're going to hate you for it, but it is your right.  There is a psychological play here, and they do try to wear you down; it does work on people who don’t know what they are doing.  Take control of your finances first, then, take control of your repayment.

 

If necessary, put a block on their phone number, and others who may follow.

 

Second, know your student loan options:

 

Many students, and people for that matter, often, let things go without knowing their rights; and often, as a result, are too embarrassed to talk to anybody about their problem and would rather just let them go, and just plainly “think” that everything will be alright.  The CSL has options:

1)    Interest relief

2)    Debt Reduction in Repayment

3)    Revision of Terms

4)    Permanent Disability Benefit

Know what they are and how they can help you.  Request information and act accordingly.

http://en.wikipedia.org/wiki/Student_loans_in_Canada

Third, try and renegotiate with the bank:

 

Send a letter to the bank, or better yet, schedule a meeting, and show them you’re working and are willing to repay your loans, although, at a different monthly rate, based on your income.  Be honest and sincere.  If you can pay only a certain amount, they will work around your budget.  If they feel that you are being “shady”, then there is no reason to waste their time; you already defaulted once, and chances are, you will do it again.

 

 

Fourth, pay something each month (even if it is only $20):

 

ANYTHING by law shows good intent ... if you can only afford $20, $50, $100 per month, then arrange it. The bank might say, "This loan is no longer our responsibility, you need to deal with the credit agency."  Persist.  Some banks will re-enter negotiations, some won’t.  It depends on whether you had a great relationship with them.  Personally, I would much rather deal with the bank, than the credit agency.

 

Regardless of whether the bank has your loan or not, pay something each month.  This shows good intention, good faith, even if it is ARC.  In a court of law, it shows that even during financial hardship, you are taking responsibility of your loan.  You might not have a lot of money left over at the end of the month, but you are paying something towards your loan.  After 6 months or so, apply for interest/debt relief.  They can only say no.  But, once again, show good intent with your loan and pay regularly.  Understand, you defaulted … at this point in the game, there’s no reason to give you anything.

 

Fifth, know that the credit agency has an interest in your loan, and they will say anything:

 

Collection agencies usually collect 30% of the loan amount in fees. So, if you had 21k, then, their interest is 7k and the bank has already foregone this amount.  The bank also has insurance for defaults and will write off a percentage of the loan in the year of the default. So, on defaulted loans, they write off your loan, receive the insurance money for some of the amount, transfer the loan to a credit agency who will harass the hell out of you, then, will accept another 66% of any money you give the credit agency from there. In summary, although banks and companies say that they don't want you to default, in the end, they do, because, it means more money for everybody.  So, that is why the government and other agencies keep giving out more money to students, it makes money, either in interest or in defaults, then when you start working, more taxes.

 

Sixth, make an offer to the bank to buy out the loan for 2/3:

 

I have had friends, including myself, who have offered 66% to the bank directly, and they accepted; i.e. offering $14k to your bank to buy out the loan.  You can only do this if you have the money that would save you capital and interest, and avoid the credit agencies; only if you’re in a position to do it, or have somebody who can help you this way.  Understand, ARC is acting in their interest, at the REQUEST of the bank.  At this point in the game, the bank only wants their 2/3 … so, if you can give them their 2/3, they have the right to withdraw their request to the credit agency.

 

Seventh, default on your loan:

 

Although immoral and unethical, not illegal, and something I’ve learned in the last decade, money and law rule, morals and ethics, although culturally necessary, are less relevant.  Right now, you’ve got a huge strike against you for defaulting in the first place.  So, there is absolutely no reason why the bank has any interest should you desire interest/debt relief.  The bank is there to make money, not waste their time giving interest or debt relief, especially after you have defaulted in the first place.  To them, they have already forgotten about it, already written it off, already collected insurance, and already sent for collection … they have already done more with the loan, than they intended.  Everything to them from this point on is bonus.  If you, in all honesty cannot now, or cannot in the immediate 5-6 years, be in a position to make regular payments, then default.  Your credit is already affected, and after 2-6 years, the loan enters a statute of limitations whereby, the loan can’t be collected anyway.  Although it will remain on your credit report, if you are earning a living by then, although some creditors will be timid, your years and maturity may override the credit history.  Remember, if somebody has the opportunity to earn money from your actions, they will enter your game.

 

 

Eighth, have you considered bankruptcy?

 

Bankrupt student loans are acceptable after 7 years (it used to be 10).  If you are going bankrupt within 7 years of graduation, then you will still be responsible for the loan.  Since your credit is affected, it doesn’t really matter what you do now, people and creditors will hesitate in doing anything with you, especially if you’re not even making enough to pay the loans.  If you are earning a great living, then regardless of whether you defaulted on a loan, many will give you credit after just 1 year.  Start your life over.

 

Ninth, don’t hesitate, do something:

 

Make a decision, take action, and get this off your back.  The stress, pressure, the constant worry, the monthly reminder, only slows you down from moving forward.  Although you might think that your student loan is a burden, it is nothing compared to you delaying or slowing down your life.  Either know you are defaulting, know you reimbursing, know you are bankrupt, know you are buying out … this will give you certainty and direction.

 

Ten, be honest with yourself:

 

What are your true intentions?  Do you want to pay back the loan, or not?  If so, then do what is necessary to pay it back, if not, then default or declare bankruptcy already, forget about it and move forward.

 

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DrMav View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote DrMav Quote  Post ReplyReply Direct Link To This Post Posted: 14/June/2012 at 5:16am
Hi Robert,
 
LOL ... been writing for about 3 hours, trying to get everything down, since, this will help other future graduates.  I wish I had all the information necessary before I made certain decisions, my story was definitely a learn as you go scenario.  I talked to other graduates, friends, family, lawyers, financial advisors, creditors, the government, basically, everybody that I knew.
 
Regardless, beyond what I just wrote for the moment, here is my experience.  Credit agencies will say whatever they need to say to get you to pay something thru them.  Anything said on the phone is worth nothing unless on paper!   PERIOD!  I have been screwed on so many different levels over the years, that today, I'm really tired of listening to people and question everything.  I've been told one thing, requested it in writing, and when I get the written document, it changed.  So, be aware!
 
And NO, you don't have to go thru the credit agency ... if you show good intent, and actually pay something every month, then the bank will deal with you.
 
And to be honest, I recommended that you offer 2/3 to the bank for your laon buyout (one lump sum mind you if you can do it), but, you could get it lower, less than 50% for example, if you are a good negotiator, even 33% if you are awesome.  I did it with another loan ... after defaulting, i offered 66% with my lawyer, and they accepted.
 
I've been in business for more than a decade, had $200k, yes $200,000 in student loans, and my 5 cents to you, is, everything is negociable, and nothing exists unless it is in writing ... that simple.  And, after being in court several times for many reasons, even when it is in writing, it can still be argued (if you have enough money to pay the lawyer to argue on your behalf).
 
The entire world revolves around money, and education is a money making machine.
 
I feel your pain, and can offer any experience I have.
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 17/June/2012 at 4:08pm

The reason ARC did not offer that benefit to you is because there is no benefit to do so financially. It depletes them of their earning potential if they give people options. Scotiabank owns the debt but the agencies they hire do something completely different, which in fact is not in the best interest of the bank. Remember, banks are money and profit. Why they were even allowed to participate in the student loan system for profit is beyond me.

 
Looking back at the Canada student loans program before the risk-shared program was created, things were quite normal. After 1990, the default rates skyrocketed. The CSLP will never truly be able to heal from that disasterous move. Yet, groups of economic interest that were somehow allowed entry were making oodle and oodles of money during this whole process.  
 
The integrated program is plagued by the poor economic climate with both internal and external factors running against it. The most devastating external factors being the outrageously high cost of education, and that students are graduating in horrendous debt with virtually no ability to ever repay the student loan back without starving or wavering on personal choice, such as marriage/partnership and family development.
 
Defaults and tutions are increasing, and servitude to a program that was built so that Canadians have access to education and better quality of life has become nothing more than a greedy tax that is imposed on people enslaving them. I see this quite frequently in my daily work with students in economic crisis.  
 
If you want the loan brought back into good standing without any interferance I can certainly assist you in that process. 
 
Johnny 
 
   
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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