This website is a testimony to the problems Canadian Student Loan borrowers experienced from approximately 1996 to 2008 and until their loans were paid off.

The privatization of the Student Loans system by the Chretien and Martin Liberal governments broke the system and defaulted thousands of borrowers who were trying to pay their loans. There were even stories of suicide due to the harassment of borrowers.

Read the report that I prepared back in 2007 here. Canada Student Loans-The Need for Change Fortunately the new Conservative government at the time revamped the program and fixed the system for new borrowers, but borrowers under the previous program were left with ruined credit and continued harassment from debt collectors.

I call on the Canadian Government to apologize to the borrowers affected by this fiasco and make amends.

Unfortunately the Liberal government is again clobbering the Education system with their changes to International Student Visas. Yes, there's a problem, but instead of a well thought out plan, they have pulled the emergency brake on the train causing a derailment. This has introduced unprecedented instability for both private and public education institutions who serve both international and local students.

Universities have been forced to cancel programs and layoff hundreds if not thousands of full-time and contract instructors.

Again, the Liberal government has messed up the education environment.


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Givnup View Drop Down
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    Posted: 26/January/2005 at 9:49am
I have a student loan of $17,000. Last summer I became ill and had to quit my job. During the whole time of my illness I had to deal with the NSLSC trying to either obtain interest relief or at least have my payments lowered to something more manageable. My application for interest relief was denied the first time, so I asked if they could lower the payments. That attempt at compromise failed. Frustrated, I applied again for interest relief.  Because NSLSC couldn't reach my other lender (Royal Bank) my application for interest relief "expired". By this point I was now 7 months in arrears, still unemployed and was told by the NSLSC rep that now I wouldn't even qualify for interest relief. Exasperated, I told them I would resume making my usual payments even though I can't afford it (my partner is still in university) and make arrangements for the amount in arrears when I'm working again. The reps I spoke to said they would be phoning me and sending me letters for the amount in arrears.  I know I'll be working again. My illness isn't terminal. I just wish there was something in place for people who get sick while paying off their student loans. What can I expect from NSLCS and what can I do about it?
God Help Us All!
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hunter View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hunter Quote  Post ReplyReply Direct Link To This Post Posted: 26/January/2005 at 10:21am
Welcome to the site.
Firstly, you have to take care of yourself, and get healthy. That is priority. If you don't have your health, you don't have anything.
When you were healthy, you were making your payments, but this now has changed. It is out of your control.
You are not able to make the payments due to illness. I would write them a letter, and register it so you know that they received it. Explain your situation.
When you are healthy and able to go back to work, whenever that will be, you will be again able to resume the payments. Until then, that is the best that you can do.

You are not going to starve yourself, or go without medical treatment or whatever, in order to pay your student loan.

Things in life happen. People find themselves unemployed, or have to take time off for illness. It is nothing that can be controlled, it happens to everyone.
You are doing your best, they can't ask for anything more.

Take care

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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 26/January/2005 at 5:43pm

 

 If you review the number of defaults in this country, you will see exactly how inadequate the system is. This inadequacy is no secret by any means, and still there is nothing done to cure this illness within the lending sector.

 The numbers are staggering. It states that more than 25% of student loans in Canada are in default. That is not peanuts.. that is a serious issue that doesn't seem to be taken so seriously. Pardon me... they do take it serious.. but only in the manner of recovery and what really matters in order to protect THEIR best interest and not yours.

 Interest relief ... this is something that is beneficial to those who earn less money and are truly unable to pay their loans due to financial hardship.

 For those who earn one dollar more than the minimum exempt amount, off to the wolves you go.

 For those who suffer due to problems such as the service reps  "losing" or claiming no receipt of IR and Schedule 2 documents... off to the wolves you go.

 These are serious glitches in our system.

 The United States of America has tens of millions more people in it's population. Of the post-secondary student population, the statistics categorizing student loan default are less than 11%!

 The United States has benefit programs for student loan borrowers suffering from hardship or inability to repay. The low rate of default in the USA is not because of an economic stability and growth in employment oportunity by comparison, rather it is the fact that the U.S. government (and even the private lending sectors!!!!) offer highly beneficial and advantageous progrmas to HELP it's people.

 What does out country offer it's people to help them when they truly cannot pay their student loans? They will say "Well, we have Interest Relief, DDR, and Special Interest-Free period programs.

 What they don't tell you is:

  "Oh, by the way, when you file your IR documents, we tend to lose them - or misplace them, and avoid telling you until it is time to write your loans off and send them to collection. Heck, in most cases, we won't even bother to tell you that your loans are ALREADY gone to collection. it is just too depressing call and tell you."

 When people call to file grievances or complaints to the lending sector ... they simply say:

 "Well, we did not receive your IR request forms either on time - or ever, so it is your problem and not ours. But hey, you even forgot to send us necessary information that would have qualified you for IR. I would like to tell you the truth, but since I could get into serious trouble by doing that because we fell asleep at the wheel."

 Johnny  

 

 

 

  

 

 

 

  

 

Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mrresolved Quote  Post ReplyReply Direct Link To This Post Posted: 20/March/2005 at 3:00am

Interesting  I was a student in 1998 in ontario with a private school. I went through all the interest relief stuff. at the end of  Jan of 2005 my interest relief period ran out. I was told I could apply for debt reduction heres the thing i was told : since tecnically on the Last day of the month I was stillin interest relief  I was  told that I could not apply for debreduction untill Interest relief ran out. I was asked permisson to change the date of Jan of the debt reduction to feb since i had no problems at the time i agreed(learning experince never to trust these people again) application into feb as to make it possible for debt reduction. I also explained that I was in undue finacial hardship and unable to work due to  a disibilty. and that I was getting $212.00 a month from ontario works which has now become $218.00. due to a recent rate increase .I am currently in the  process of being tranferred over to ODSP(ontario disibility support programme) My question is are they able to garnish anything from these two goverment programees..

Thanks to all of you for you help this is a great site and wish I would have known half this stuff in 1998 ,Other wise I would never have went back to school.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote silence2long Quote  Post ReplyReply Direct Link To This Post Posted: 20/March/2005 at 4:21am

I have never heard of someone having a social assistance cheque garnished unless it was due to an overpayment from the program.

Eg....They over pay you one month...let's say $75...then discover it the month after...and start deducting from your benefits...at $25 for the next 3 months, or something like that.

But to have it garnished for student loans.......I don't think so. 

You sound like you have everything falling into place....wish you well in the DR.....just keep it in good standing....and you will have nothing to worry about.

silence is a form of fear...fear of the unknown...has kept me silent too long
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mrresolved Quote  Post ReplyReply Direct Link To This Post Posted: 20/March/2005 at 5:42am

The problem is since i am unable to afford to keep it in goodstanding (due to undue finacial hardship and a disibilty that prevents me from being gainfully employed)the loan has now gone in to default. like almost every other prob i see here, it isnt that i dont wont to pay off my loan but due to undue financial hardship i cannot afford to pay. Which i have repeately told them. CIBC has offered to make one payment of 32 dollars for one month only to bring the loan up to date which would put it in good standing,but the catch is if I allow them to do this , this means that I automatically aggree to make a monthly payment untill the decision of the debt reduction review which according to CIBC Student center could take 5 months. I cant afford to pay one red cent to these people on $218.00 a month.

But thank you very much for your input it is highly appreciated

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Post Options Post Options   Thanks (0) Thanks(0)   Quote silence2long Quote  Post ReplyReply Direct Link To This Post Posted: 20/March/2005 at 6:18am

If CIBC has offered to make a payment of $32 to keep it up to date... I would let them do just that....it sounds like they are trying to help .. and trust me this doesn't happen very often.

You do not want this to go to collections it will ruin your chances of getting DR........if it is a matter of the $32.....I would find the way to get the money.......beg....borrow...or..........

Take it one month at a time.......seriously find a way to come up with $32 next month.  I realize that you only get $218 per month....but it will get better on ODSP..........in the meantime try to come up with the $32.......especially if it will end up knocking $1000's of $$$$$ off in the long run.  You can do it.......believe that you can.

 

silence is a form of fear...fear of the unknown...has kept me silent too long
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mrresolved Quote  Post ReplyReply Direct Link To This Post Posted: 20/March/2005 at 6:26am

Please also refer to my post on equi cibc frustration stories

thanks again :)

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Post Options Post Options   Thanks (0) Thanks(0)   Quote silence2long Quote  Post ReplyReply Direct Link To This Post Posted: 20/March/2005 at 6:51am

mrresolved,

Okay just read that post.......stick with it.  It sounds like you are doing everything that you can....except paying the $32

All I meant was that I would hate to see this go to collections over $32.......that would be a crying shame !!! But hey that is just my take on it.

Anybody else on this one ???

silence is a form of fear...fear of the unknown...has kept me silent too long
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lissa Quote  Post ReplyReply Direct Link To This Post Posted: 22/March/2005 at 8:32am

To add onto Johnny's rant:

They also don't tell you that in order to GET Interest Relief you have to have all your payments up to date. Which means that if by chance they "lost" something, misimformed you about your status etc and that your interest has accumulated to a point far beyond your control, well, too bad.

In my case, I was one month arrears (after taking a few months off to work) then back in school when they wanted to collect. I could not pay the back interest, thus, I could not get IR. The loans defaulted, and I was told I could ask them to back date it, and apply for IR though RBC. RBC said apply to NSLC, for my loans before aug 2000 and my additional loans after aug 2000. I did. NSLC tells me the application applies to ALL loans. They approve my Canada student loan, but  say that My NS Provincial loan requires the interest payment before i can get IR. (Back to catch 22). Alliant (?)Alliance one calls to tell me they demand a payment, in full or a significant portion and payments of upwards of 350 dollars a month. They tell me that, The NSLC should not be giving out advice, my loans before 2000 are a bank loan and are NOT influenced by my NSLC IR application. I am told I should go bankrupt (My consumer debt is less than 1000.00, so no point in BKR)or talk to a debt advisor. (I make 1200.00 a month, whihc barely covers my cost of living, and plus, I am 7 months pregnant too, My teacher boyfriend doesn't make enough to cover everything ...sigh) Then NSLC phones to tell me they don't have some documentation and the application has expired and will have to be renewed. They tell me that Yes, My application covers all loans, before and after 2000.

I am confused.

I am exhausted.

I have NOTHING to give them. Interest relief is supposed to be there to help people (Like me) in situations where they are unable to pay at present. But, as you can see, it doesn't actually work that way.

I no longer have any answers for this. I am baffled that an obvious solution has not arisen. It is just so ridiculous that I want to sit in the corner and smile and basket weave with glazed and dialated eyes.

Sigh.

THe end.

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Observer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Observer Quote  Post ReplyReply Direct Link To This Post Posted: 22/March/2005 at 8:50am

Hmmm re the rant maybe you should contact CTV's whistleblowers as suggested on the home page of this site.

Observer

 

Retired Collection and Credit Executive
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lissa Quote  Post ReplyReply Direct Link To This Post Posted: 22/March/2005 at 9:55am

i am in the process of sending yet another description to yet another media as I write this.

 I hope they at least present the stories. Not certain that it would do much good, of course. I was really glad to read about Alexa Mc. MP, standing up for us. That's something, I guess.

When I sent this site and further information to my mother who works well up in the food chain of HRDC, who told me that, alas, she is just a pawn in the game and has no control. I think its because they spend more time with trips to kanaskis for instance to go on hayrides and have meetings called "TEAm building" exercises. If only they wouldn't take the tax off my pay cheque and just put THAT toward my student loan instead of the paper trail, I would be so happy. I would actually start being a proud Canadian again.

TTFN

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Post Options Post Options   Thanks (0) Thanks(0)   Quote lissa Quote  Post ReplyReply Direct Link To This Post Posted: 22/March/2005 at 9:58am

Sorry, Observer. I forgot to say thank you. You're right and I hope whistleblower can at least give some hope, false or not.

Ta

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Post Options Post Options   Thanks (0) Thanks(0)   Quote faithandhope Quote  Post ReplyReply Direct Link To This Post Posted: 08/April/2005 at 12:14pm
hello silence2long

I think it is possible for social assistance to be garnished or at least withheld for CSL.  At least in the case of EI - I am recieving EI and the EI people thought I was receiving other money so they stopped my EI when I contacted them and convinced that I hadn't received any money and they admitted it was their mistake they said they would issue me a cheque but I never got that cheque - it went to help pay off my CSL.  In fact that episode triggered a number of events including my "account" being transferred from Hull to Belleville Ont, and I am now receiving monthly statements from Social Development Canada that I never got before.

Just when you think they can't get any nastier ...
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 09/April/2005 at 4:57am

 

 Faith,

 Social assistance is not a viable avenue of execution. They will not attach any garnishment to this type of income suppliment. Nor wil they attach EI benefits.

 EI benefits can be attached only if you owe EI for an overpayment or MEP (family maintenance enforcement program).

 

  

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