This website is a testimony to the problems Canadian Student Loan borrowers experienced from approximately 1996 to 2008 and until their loans were paid off.

The privatization of the Student Loans system by the Chretien and Martin Liberal governments broke the system and defaulted thousands of borrowers who were trying to pay their loans. There were even stories of suicide due to the harassment of borrowers.

Read the report that I prepared back in 2007 here. Canada Student Loans-The Need for Change Fortunately the new Conservative government at the time revamped the program and fixed the system for new borrowers, but borrowers under the previous program were left with ruined credit and continued harassment from debt collectors.

I call on the Canadian Government to apologize to the borrowers affected by this fiasco and make amends.

Unfortunately the Liberal government is again clobbering the Education system with their upcoming changes to International Student Visas. Yes, there's a problem, but instead of a well thought out plan, they have pulled the emergency brake on the train causing a derailment. This has introduced unprecedented instability for both private and public education institutions who serve both international and local students.

Universities can't plan. I've heard of courses being cut because the government has no process in place for universities to send the newly required acceptance letters to the government.

This means that students who have been accepted can not attend courses that start in the summer 2024 semester. With cut sections, current Canadian students will have trouble getting courses, and may have to switch to part-time which changes their enrollment status and might trigger repayment of their loans or ineligibility for funding. I've seen this before. It wreaks havoc on the student loan borrowers.

Again, the Liberal government has messed up the education environment. Will the new system needed in a rush for the acceptance letters be the new Arrivecan scandal?

I call on the government to implement a slower phased in approach and delay the requirement of the acceptance letters until a process is in place to submit these letters.


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    Posted: 28/June/2017 at 5:28am
https://www.consumerprotectionbc.ca/debt-collection/1390-supreme-court-confirms-that-auto-dialers-are-off-limits-once-you-ask-for-collection-calls-to-stop

Supreme Court confirms that auto-dialers are off limits once you ask for collection calls to stop

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{June 28, 2017} VICTORIA, BC – The Supreme Court of British Columbia has confirmed Consumer Protection BC’s finding that CBV Collection Services Ltd. (CBV), a national debt collection agency, broke the province’s consumer protection law.  

After the release of Consumer Protection BC’s decision in 2015, CBV disagreed with the interpretation of the law and applied for a Judicial Review of the decision. The Supreme Court of British Columbia judgment, published on June 21, 2017, confirms Consumer Protection BC’s position that the company must stop attempting to contact debtors after the person has requested that communication be in writing only.

“This decision impacts tens of thousands of British Columbians,” says Tayt Winnitoy, Executive Vice President for Consumer Protection BC. “Our interpretation of the law has been tested. It’s simple - if a debtor requests communication in writing only, they are well within their right to do so. Collectors can’t keep trying to reach them by phone; this includes the use of auto-dialers.”

A copy of the court’s full judgment is available on the Supreme Court of BC website. CBV has the right to file an appeal with the BC Court of Appeal within 30 days of the decision.

“This decision also sends a strong message to the rest of the debt collection sector,” says Winnitoy. “The industry needs to recognize and respect the laws about communicating with debtors. We now have confirmation from the courts and if a collector is engaged in that business practice, it must change.”

The law gives all Consumer Protection BC-regulated businesses the opportunity to request a reconsideration if they disagree with a decision. “Fairness and due process are an essential part of our operations, and because of that we are confident in our process and our understanding of the laws we oversee,” says Winnitoy.

For more information about Consumer Protection BC’s reconsideration process, please click here.

There is a lot to know about debt collection in BC. A backgrounder on debt collection and other information for businesses and the public are available at www.consumerprotectionbc.ca.
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