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Ontario Student Loan-Default

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getridofit! View Drop Down
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Joined: 23/November/2011
Location: ON
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    Posted: 23/November/2011 at 1:02pm
I was under a proposal starting in 2005. I was making payments on my student loans during my proposal (had sent letters from trustee etc. as I was supposed to to make payments if I wished to do so.) In 2009 I received a letter from a collection agency stating that a loan was now in collections. I called my trustee who then sent a letter to the agency stating I was under a proposal.. so it was then apparently taken care of. Nobody knew why my loan was sent to collections, as it wasn't supposed to be allowed to be moved because of the proposal.

Now that my proposal is over I recently got another letter stating that this student loan is now again in collections. I have contacted CIBC the loan with which this was through originally, my other loan with them is still with CIBC and I still make payments on it... but my ontario portion for some reason was sent to collections. Nobody can tell me why- they just keep sending me in circles.

I had one girl on the phone at CIBC who told me that my one loan account number was "Consolidated" and that she also sees another account number listed (which is the one sent to collections). BUT I have no Record of this OTHER account number that she stated to me. This account number does not appear on any of my loan documents. From what she told me about my accounts it looks as if they closed my one student loan account number, and made a new one (which was sent to collections). She said on one of my loans I was making double payments some months because it was "consolidated" (and I was never informed that it was). For example I had account number 561 and account number 599 and was making payments to these two accounts each month- then the bank did something to it (without informing me) and the 599 account no longer exists, and there is now a different account number (this one went to collections).

It's almost like they made a new account with my one loan - did not inform me... so I was not able to make payments on this loan and therfor it was then sent to collections. I was told that CIBC would send me all the reports of my loans payments etc. So I am waiting for that- and don't want to pay anything to the collection agency until I figure out what they have done.

I am so confused... but this is what I think has happened.

Now my questions:

What should I do???
Am I going to end up paying to this collection agency anyways?
I am told they are going to take my income tax refund if I don't pay my loan to the collection agency- if I am making monthly payments to them do they still take my income tax refund?

I looked at all the info for loan rehabilitation but it looks like this would not apply to me- as this is an ontario loan that they have sent to collections.. is that correct?

please any help would be greatly appreciated.
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